(PR) Batch of Arctic Liquid Freezer II Coolers Have Design Flaw, Company Announces Free Service

Since its launch in 2019, the Liquid Freezer II series has won countless awards and become a popular product in the hardware community. Because ARCTIC is committed to serving this community with honesty and transparency, it is our duty to inform you of a potential issue. During ARCTIC’s routine quality checks, we found a potential issue with certain Liquid Freezer II units. Which products are potentially affected? Affected products first went on sale in May 2021.

In certain units, the gaskets were not sufficiently vulcanized causing a chemical reaction to occur between the copper cold plate and the gasket. This reaction may lead to sulfur residue and copper plate deposits. If this has happened, it can lead to a reduction in cooling performance and potential loss of cooling liquid. The chemical reaction and degeneration of the gasket is a slow process and can occur within the 6-year warranty period. Thus, there is no reason to panic. We recommend that all affected coolers are serviced as soon as possible.